Terms and Conditions of Use

1. Who we are

H2H Logic (h2hlogic.com) is provided by Ana Rita Oliveira Rodrigues, sole trader (trade name Vibe Criativa), NIF 216905184 · [email protected] ("we"). Establishment address and other identification in Legal information.

2. What H2H Logic is

A digital football statistics information and analysis service: probabilities from a statistical model, comparison with market references, alerts, history, backtest, a personal bet tracker and an AI assistant, LogicBot. We do not accept bets, do not pay out winnings, are not a bookmaker and do not give financial or investment advice. Probabilities and analyses are estimates and do not guarantee results; past results do not guarantee future results.

3. Market references

Odds from bookmakers not licensed in Portugal (for example, Pinnacle and Betfair) are shown only as an international market price reference; they are not available for betting in Portugal and H2H Logic has no commercial relationship with them and does not refer to their sites. In Portugal betting is only allowed with operators licensed by SRIJ.

4. Age and responsible gambling

The service is intended only for people aged 18 or over. By creating an account you declare that you are 18 or older. If gambling stops being fun, see the Responsible gambling page.

5. Account

You sign in with Google or email (Auth0 authentication service). The account is personal and non-transferable; you may not share access. You can export your data and delete your account in Account.

6. Plans, prices and payment

Free plan (2 leagues rotating every 3 days, about 10% of each panel, LogicBot 3 questions/day); 7-day trial (14 days for accounts coming from a partner) without a card, one per person; paid plans Base (2 leagues of your choice) and Full (6 leagues), monthly, quarterly, half-yearly or yearly, and add-ons (LogicBot +100 questions/day added to the plan), with the prices and limits shown in Plans. Prices exempt from VAT under article 53 of the Portuguese VAT Code (CIVA). Payment through Stripe, in one of two ways: (a) card subscription, which renews automatically at the end of each period for the same price and period until you cancel it; or (b) one-off payment by MB WAY or card, with no automatic renewal, which gives access for the chosen period from the payment — we email you 7 days and 1 day before the end and, if you do not renew, the account moves to the free plan; renewing before the end adds the new period to the time left. You cannot have both forms at the same time: the change is made at the end of the paid period. Promotions always state their deadline (for example, 1st month at 50% from the start of the trial until 72 hours after it ends, valid until 31/12/2026; subscribing during the trial ends the trial and the paid plan starts immediately) and cannot be combined (the most favourable applies). Plan changes: upgrading applies immediately and you pay the difference proportional to the remaining time; downgrading applies at renewal (with a one-off payment, downgrading or changing add-ons is done with a new purchase after the paid period ends).

7. Right of withdrawal (14 days) and refund guarantee

On your 1st purchase (subscription or one-off payment) you can withdraw within the following 14 days without giving a reason and get a full refund (including differences paid for upgrades and early renewals within that period), even if you have used the service, with the button Account → "Withdrawal / request refund" (or by email to [email protected] with your name and the account email). You receive an email confirmation with date and time and a summary of the contract. Paid access ends at that moment. The refund is made through the same payment method, as a rule within 14 days. Later renewals do not reopen this period.

8. Cancelling

You can cancel the subscription at any time in Account → "Cancel subscription" (or in the payments Portal): access continues until the end of the period already paid and there is no renewal. The one-off payment has no renewal, so there is nothing to cancel. There is no pro-rata refund after the 14 days, except in case of lack of conformity (clause 10).

9. Permitted use

Personal use. It is forbidden to: copy, extract or redistribute data systematically (including by robots), resell the service, try to obtain or reconstruct the model (for example, by automated queries to the application), circumvent plan limits or masks, or use LogicBot for illegal purposes. We may suspend the account in case of breach, with notice, except in urgent cases.

10. Conformity and liability

We provide the service with due care and as described (Decree-Law 84/2021). If the service is not in conformity, you are entitled to have conformity restored, a price reduction or termination of the contract. We are not responsible for betting decisions you make or for any resulting losses. Nothing in these terms excludes liability for wilful misconduct or gross negligence or your statutory consumer rights. The service may have maintenance interruptions; third-party data (results, odds, absences) may have delays or errors, which we correct when detected.

11. LogicBot (AI)

LogicBot is an artificial intelligence assistant; answers are generated automatically from the data on screen and may contain errors. It does not give betting recommendations. Conversations are only kept if you allow it (Account → Consents).

12. Intellectual property

The application, the model and the texts are ours. Club and competition names belong to their respective owners and are used only to identify the matches.

13. Changes

We notify relevant changes (price, essential features) by email and in the application, 30 days in advance; you can cancel at no cost before they take effect.

14. Complaints and disputes

Electronic Complaints Book (Livro de Reclamações). In case of a consumer dispute you can use an alternative dispute resolution entity: Centro de Arbitragem de Conflitos de Consumo de Lisboa (www.centroarbitragemlisboa.pt) or CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (www.cniacc.pt). More information on the Consumer Portal (www.consumidor.gov.pt). Applicable law: Portuguese, without prejudice to the mandatory rules of the consumer's country of residence. See also Legal information.